If you need to change the delivery address on your order before it has shipped, please use the "Change my shipping address" tool in our chat bot.
Address change requests are NOT guaranteed and we cannot assure that every request will be fulfilled. It is your responsibility to input the correct shipping address during checkout.
In the event that we could not get to your address change request in time, we will notify you if your package is returned back to our warehouse (this does not always happen and is not guaranteed). If you do not respond within 7 days from this notification, we will return the item(s) into our stock and refund the full amount of the order, less the shipping and any applicable international Paypal fees. If your package is re-shipped, you will be responsible for any additional shipping charges.