How do I track the status of my return or refund?

Due to COVID-19,  exchanges and return to sender shipments are currently taking longer than usual to process. We are working to complete your return as quickly as possible. Please allow an additional 3-4 weeks for us to process your exchange or return to sender package once we've received it at our fulfillment center. We'll reach out with an update on your return as soon as we're able to process it. We appreciate your patience. 

If you've received a refund notification, please allow approximately 3-5 business days for the funds to return into your  account. 

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