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Frequently Asked Questions
Frequently Asked Questions
Orders
A Gossamer is Loose in the Clamshell
Edit my Order
Marked Delivered - Not received
Shipped to the Wrong Address
Update an Order
Help! There's a Problem with my Order
3 more articles…
Shipping
Can I Track my Order
How Long Does Shipping Take
International Shipping
Local Pickup
Shipping Terms & Conditions
What is Route Shipping Protection
3 more articles…
Lashify
Contact Customer Service
Do You Offer a Pro Program
Intellectual Property
Picking The Right Control Kit
What is Lashify
What is the Control Kit
What is a Gossamer
How Long Does it Last
Is it Easy to Apply
How Much Does it Cost
Is it Waterproof
Is it Cruelty-Free
Is it Hypoallergenic?
Is it Recyclable
The Difference Between Core and Volume Gossamers
All About The Curls
Does Lashify Offer Lashes/Gossamer in Other Colors
Do You Sell Gift Cards
The Thinnest and Thickest Lash Lashify Has
How Do I Care for my Fuse Control Wand
My Bond is Leaking
The Difference Between Whisper Light White and Whisper Light Black
18 more articles…
Subscription
Can I Cancel my Membership
How do I switch from Luxe to X?
How to remove a subscription item
How to Skip an Order
How to Update Luxe, Luxe 365 or VIP subscription box address
Is Luxe-Box Available For International Customers
When will my first Luxe Box Ship?
4 more articles…
Application
Best Gossamer Length For Me
Can I Reuse it
Can I Wear Eye Makeup
Help! My Gossamers Don't Last/Slide Off
How Do I Remove my Gossamers
Can I Use Lash Serum
Can I Wear with Contacts
How Do I Remove That Lashes
Remove Makeup Without Disturbing My Lashes
Is Night Bond a bond
Can I Work Out with Gossamers On
Can I Fuse Without a Fuse Control Wand
My Whisper Light is Sticky and Clumpy
Can I Use My Own Glue and Tweezers with Gossamers
How Do I Wash my Face Without Removing the Gossamers
It's Stuck in the Cartridge and Won't Come Out
Will This Cause Damage
Broken Gossamers
Achieve an Open Eye Look
Do I Need to "Seal" my Gossamers
Do You Offer One on One Tutorials
Can I Wear Contacts
How to Do Double/Triple Bonding
I'm Allergic to Extensions
I Have Sensitive Eyes
What is Eye Chemistry
List of Ingredients to Avoid in Your Lash Prep
How Long Until by Bond is Tacky
Preventing Your Wand From Getting Sticky
Are You in Youtube
Do I Need to Fuse with Wandoms on my Fuse Control Wand
Spanish Tutorials
What is Defcon 5
What is Double Sealing
What is Heat Fusing
What is Stacking
What is the Lockdown Method
34 more articles…
Coupons & Discounts
How to Apply a Discount Code
Can I Use Two Coupons
I Forgot to Use my Promo Code
My Code Isn’t Working
Return
How Do I Return
How to: Return the Control Kit
Return Policy
Do You Accept Exchanges
Payments
Update Credit Card
What Is Afterpay / Sezzle
Publicity and Advertising
Brand Ambassadors and Affiliates
Do You Pay for Reviews
I'm an Influencer and I Want to Promote Your Product
We’re a Publication That Would Like to Feature Lashify
The Thinnest and Thickest Lash Lashify Has
Category: Lashify
Last updated on November 10, 2021
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You might also find interest in these related articles:
All About The Curls
What is a Gossamer
Home
Orders
A Gossamer is Loose in the Clamshell
Edit my Order
Marked Delivered - Not received
Shipped to the Wrong Address
Update an Order
Help! There's a Problem with my Order
Shipping
Can I Track my Order
How Long Does Shipping Take
International Shipping
Local Pickup
Shipping Terms & Conditions
What is Route Shipping Protection
Lashify
Contact Customer Service
Do You Offer a Pro Program
Intellectual Property
Picking The Right Control Kit
What is Lashify
What is the Control Kit
What is a Gossamer
How Long Does it Last
Is it Easy to Apply
How Much Does it Cost
Is it Waterproof
Is it Cruelty-Free
Is it Hypoallergenic?
Is it Recyclable
The Difference Between Core and Volume Gossamers
All About The Curls
Does Lashify Offer Lashes/Gossamer in Other Colors
Do You Sell Gift Cards
The Thinnest and Thickest Lash Lashify Has
How Do I Care for my Fuse Control Wand
My Bond is Leaking
The Difference Between Whisper Light White and Whisper Light Black
Subscription
Can I Cancel my Membership
How do I switch from Luxe to X?
How to remove a subscription item
How to Skip an Order
How to Update Luxe, Luxe 365 or VIP subscription box address
Is Luxe-Box Available For International Customers
When will my first Luxe Box Ship?
Application
Best Gossamer Length For Me
Can I Reuse it
Can I Wear Eye Makeup
Help! My Gossamers Don't Last/Slide Off
How Do I Remove my Gossamers
Can I Use Lash Serum
Can I Wear with Contacts
How Do I Remove That Lashes
Remove Makeup Without Disturbing My Lashes
Is Night Bond a bond
Can I Work Out with Gossamers On
Can I Fuse Without a Fuse Control Wand
My Whisper Light is Sticky and Clumpy
Can I Use My Own Glue and Tweezers with Gossamers
How Do I Wash my Face Without Removing the Gossamers
It's Stuck in the Cartridge and Won't Come Out
Will This Cause Damage
Broken Gossamers
Achieve an Open Eye Look
Do I Need to "Seal" my Gossamers
Do You Offer One on One Tutorials
Can I Wear Contacts
How to Do Double/Triple Bonding
I'm Allergic to Extensions
I Have Sensitive Eyes
What is Eye Chemistry
List of Ingredients to Avoid in Your Lash Prep
How Long Until by Bond is Tacky
Preventing Your Wand From Getting Sticky
Are You in Youtube
Do I Need to Fuse with Wandoms on my Fuse Control Wand
Spanish Tutorials
What is Defcon 5
What is Double Sealing
What is Heat Fusing
What is Stacking
What is the Lockdown Method
Coupons & Discounts
How to Apply a Discount Code
Can I Use Two Coupons
I Forgot to Use my Promo Code
My Code Isn’t Working
Return
How Do I Return
How to: Return the Control Kit
Return Policy
Do You Accept Exchanges
Payments
Update Credit Card
What Is Afterpay / Sezzle
Publicity and Advertising
Brand Ambassadors and Affiliates
Do You Pay for Reviews
I'm an Influencer and I Want to Promote Your Product
We’re a Publication That Would Like to Feature Lashify