Gossamers are intact when they arrive at you. Please note they are delicate and designed to be weightless. We do not suggest using the Fuse Control Wand to remove the Gossamer lashes from the cartridge unless you are experienced working with them.
Remove your Gossamers from the cartridge by using your thumb and index finger to gently grab all of the Gossamer fibers together and slide the Gossamer out. If you ever feel any resistance when pulling a Gossamer out, we suggest taking the cartridge top off and gently lifting the Gossamers out of the cartridge with your fingers.
This will expose the Gossamers fully and allow you to gently lift them out without any tugging or pulling. Please note we do not replace broken Gossamer lashes. It is the users' responsibility to remove them gently.